
Alfred Portale Creation Courtesy of New York Insider
Creativity. What is it? And, why is it important? What is the spark that makes one person become a giraffe, and stand head and shoulders above all others?
We tend to think creative people are great artists and musicians like Picasso and Mozart, not those who build things like Alfred Portale’s food pyramids. When we come to praise famous men, we might have forgotten their names, but not their creations.
Are not Jell-O, Spaghetti-O’s and Oreos of equal importance to the invention of tuxedoes, Trivial Pursuits and teabags?
A creative genius is one who doesn’t stop with salt and pepper, but marches on to discover the delights of salt and caramel and sea salt brownies.
A creative person challenges conventional wisdom, though, admittedly, this is very risky business. Through the ages those who challenged established beliefs were persecuted. Mao Tse-Tung controlled the world’s most populous country. After years of suppressing all new ideas, he seemed to do an about face in a new program he called, “Let a thousand ideas bloom.” He encouraged opinions to be voiced by the people. Those, who spoke up, were promptly imprisoned or executed.
This cynical approach can be compared with employees, who are encouraged to express their ideas but their suggestions are customarily ignored, and those, who dare to make them and are routinely demoted or terminated. They are viewed as trouble-makers.
Meet the person, who crosses his arms across his chest and glowers at anyone and who proposes a new way of doing things, and you’ve collided with the grouch, who stifles creativity.
We all see things differently: three people walk past a tree. The first is a gardener. He knows the botanical name of the tree. The second person is a poet. He writes a sonnet to the tree. The third one is a logger. He cuts down the tree.
The first tenet of intelligence is to see a problem as an opportunity. Staff turnover, for instance. Everyone knows this is a big problem.
How can you get the ones you want to stay–and stop griping? Listen to them, perhaps? Give them a nicer family meal? Provide them with neater uniforms. Think up random acts of kindness. Invite an employee to bring in their significant other for a complimentary dinner.
Some employees love their employers because they love them.
Hard times bring about interesting solutions. It was during an economic slump in 1997 that a group of restaurateurs got together and came up with the concept of the $19.97 prix fixe lunch. The idea caught fire, and continues to attract new business.
Similarly during these hard economic times, there has been an explosion of mobile food carts. Specialties include: organic hot dogs, grass-fed beef burgers, vegan sausages, fusion tacos, sushi and saki, and dozens of other offerings. Some trucks are fueled with recycled french fry oil.
Inventive chefs have re-conceived everything from burgers and pot pies to rice pudding and bread pudding, but it is Ferran Adria, Grant Achatz and Heston Blumenthal, who have gone where others fear to tread. We can confidently anticipate that legions of synchronous swimmers will soon start splashing into these sparkling waters.
The inventor of a thousand cupcakes attracts legions of also-runners but it is the one, who is first on the stage that gets the spotlight. He is the leader. Others are followers.
There are architects who build buildings, and artisans who paint them. There are those, who invent clocks while others are capable only of telling the time. There are those, who know the difference between an idea — and a big idea.
And those, who know how to present an idea as a fully formed proposal, anticipating the reaction of others and being ready with answers to the inevitable questions.
It is said: “The organizations that survive are not the ones with the deepest pockets, but with the ones who use their workforce to become nimble. Statistical evidence reveals the climate for creativity in organizations is directly attributed to the behavior of the leader.”
A creative person sees a problem and recognizes it as an opportunity to do something that hasn’t been done before. Often the inventor is described as a crackpot or a visionary, which is perceived by some to be more or less the same thing. Their idea is orphaned until it works, and suddenly it has a thousand fathers. (Remind me again, who invented the Internet?)
Who dreamed up the idea of molecular tags that can be read by scanners at the supermarket check out counter? The tags identify the specific variety of a fruit or vegetable, its weight and price.
Who invented the soy inks that change color when the food inside the container is contaminated?
Who thought of making the bar code shrink in size as the package reaches its expiration date?
I love the idea of the self-heating can. Pull a tab like the one on a soda can, and the coffee or tea or soup within will heat almost instantly.
Isn’t it clever to have a martini menu; to impose an image of the bride and groom on the top of the wedding cake; to offer a cheese course, (that necessitates the ordering of another glass of wine), and thus significantly increases the amount of the check — and the tip — and the profitability of the restaurant?
It builds traffic to have a series of special events throughout the year: an asparagus and strawberry festival; a lobster festival; an oyster and champagne feast. On tax day, could one, would one offer a 10% “rebate” on every check? On Thanksgiving Day, why not send the guests home with a platter of composed “leftovers,” and a homemade pie?
During the holidays, invite a group of bell ringers and add traditional Christmas gloggs and eggnogs to the bar offerings, to paste a sticker under one of the cappuccino cups that entitles everyone at the table to a free dinner. Send a limo for the guests of honor, mail an invitation to the newly-engaged couple or a baby gift when the birth announcement appears in the newspaper.
It’s good to send a dinner voucher to all the hotel concierges, who recommend your restaurant. It’s good to support two or three selected charities rather than trying to pollinate every flower. It’s good to give dinner guests a muffin for their breakfast. It’s particularly good to ask yourself, “What more can I give?”
Creative food served with warm hospitality results in the sweet smell of success.
Filed under: food commentary on May 10th, 2010 | 5 Comments »